All Systems Operational

Flex Operational
Application Operational
API Operational
Flex Mobile Operational
Contractor Management Operational
Risk Management Center Operational
Admin Portal Operational
Employee Portal Operational
HR Library Operational
Third-Party Service Providers Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS ses-us-west-2 Operational
AWS ecs-us-west-2 Operational
Cloudflare DNS Root Servers Operational
imgix API Service Operational
LaunchDarkly Flag targeting Operational
LaunchDarkly Rollout management Operational
LaunchDarkly Authentication Operational
mailgun API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 20, 2026

No incidents reported today.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026
Resolved - This incident has been resolved.
May 7, 14:37 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 13:15 MDT
Investigating - Users are unable to access the systems listed below. The Novara Technology team is currently looking into the issue.
May 7, 11:41 MDT
May 6, 2026

No incidents reported.