Novara Status

All Systems Operational

Flex Operational

Application Operational

API Operational

Mobile Operational

Risk Management Center Operational

Admin Portal Operational

Employee Portal Operational

HR Library Operational

Third-Party Service Providers Operational

AWS rds-us-west-2 Operational

AWS s3-us-west-2 Operational

AWS elasticache-us-west-2 Operational

AWS ses-us-west-2 Operational

AWS ecs-us-west-2 Operational

Cloudflare DNS Root Servers Operational

imgix API Service Operational

LaunchDarkly Flag targeting Operational

LaunchDarkly Rollout management Operational

LaunchDarkly Authentication Operational

mailgun API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

This is an example incident

Resolved - Empathize with those affected and let them know everything is operating as normal.
Jan 22, 22:11 MST

Monitoring - Let your users know once a fix is in place, and keep communication clear and precise.
Jan 22, 22:01 MST

Identified - As you continue to work through the incident, update your customers frequently.
Jan 22, 22:07 MST

Investigating - When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
Jan 22, 22:37 MST

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.